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January 08, 2007

Todd Warfel

Founding Partner, at Messagefirst

At Messagefirst, Todd focuses on research and design of consumer and b2b products. A recognized leader in the design research and usability fields, Todd speaks regularly at universities and industry conferences and contributes to industry publications. With over 14 years of industry experience and a background in English, cognitive psychology, and product design, he has worked on over a dozen industry-first products. Todd has done work with a variety of clients, including Albertsons, AT&T Wireless, Bankrate, Bank of America, Comcast, Cornell University, Dell, GSK, IntraLinks, Palm, Sallie Mae, Splenda, SBC, SUNY, and Tufts University.

Blog: toddwarfel.com

Posted by pabini at 07:14 PM | Comments (0)

Daniel Szuc

Principal Usability Consultant, at Apogee Usability Asia Ltd.

Daniel is based in Hong Kong and helps companies in Asia like PCCW, HSBC, CSL, China Light & Power, Sunday, Cathay Pacific, Marriott, ADB, and Yahoo! China make their products easier to use. He has also worked with Telstra Australia and IBM. Daniel has spoken on Usability in Hong Kong, China, Singapore, Malaysia, United States, and Australia, helping to develop new groups of interest in the region. He recently co-wrote and released the Usability Kit with Gerry Gaffney. Daniel is a founding member and President of the UPA China Hong Kong Branch, co-founder of the UPA China User Friendly conferences, and holds a BS in Information Management from Melbourne University Australia.

Posted by pabini at 07:12 PM | Comments (0)

Paul J. Sherman

Director of User-Centered Design, at Sage Software

Paul is currently Director of User-Centered Design, at Sage Software in Atlanta, Georgia. In the 1990s, he was a Member of Technical Staff at Lucent Technologies in New Jersey. As a consultant, he has conducted usability testing and interface design for accounting and tax preparation applications, Web-based financial planning and portfolio management applications, and eCommerce Web sites. Paul is Vice President of the Usability Professionals' Association, was the founding President of the UPA's Dallas/Fort Worth chapter, and is a Full Member of the Human Factors and Ergonomics Society. He is also the editor of Usability Success Stories: How Organizations Improve by Making Easier-to-Use Software and Web Sites, published by Gower in October 2006. Paul received his Ph.D. in Human Factors Psychology in 1997 from the University of Texas at Austin.

Column on UXmatters: “Envision the Future—The role UX professionals play”

Posted by pabini at 07:10 PM | Comments (0)

Mike Hughes

User Assistance Architect, at IBM Internet Security Systems

In his role as User Assistance Architect at IBM Internet Security Systems, Mike identifies tools, methods, and standards for integrating the content and delivery of user assistance, including documentation, Help, e-learning, and training. He was formerly the lead UX designer for CheckFree Corporation, where he instituted their User Experience Research and Design Center. Mike has a PhD in Instructional Technology from the University of Georgia and a Masters in Technical and Professional Communication from Southern Polytechnic State University. He is an Associate Fellow with the Society for Technical Communication and a Certified Performance Technologist through the International Society for Performance Improvement. His professional focus is designing user interfaces that accommodate the user as learner.

Column on UXmatters: “User Assistance—Putting Help in context”

Posted by pabini at 07:05 PM | Comments (0)