Ben Werner

Senior Product Marketing Manager at Microsoft
Redmond, Washington, USA

Ben Werner With a background in Human-Computer Interaction, Ben cares deeply about designing simple, usable solutions to business problems. His areas of expertise include customer self-service, voice of the customer, multi-channel interactions, customer care, case management, and business agility. Ben holds an MS in Human-Computer Interaction and is a board-certified Associate Human Factors Professional.

Sponsor Advertisement
Continue Reading…

Ben’s Articles on UXmatters

New on UXmatters