Darnell Clayton
For over 10 years, working with companies such as AT&T, Cingular Wireless, IBM, HP, and EzGov, Darnell has designed and developed innovative user experiences for mobile phones, interactive voice response systems (IVRs), and the Web. He is currently focused on developing CCXML, CallXML, and VoiceXML software solutions for small businesses.
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Darnell’s Article on UXmatters
New on UXmatters
- Misinformation and Disinformation Online: What Design Can Do to Remedy This Problem
- The Psychology Behind Successful User Onboarding: Leveraging Cognitive Biases
- 3 Crucial Steps in Designing Conversational AI
- Inclusive Digital Experiences: Redesign Strategies for Addressing Diverse Abilities and Accessibility Challenges, Part 1
- User Experience in the Era of AI: Enhancing Human-Machine Interactions