Jennifer has been conducting quantitative and qualitative user-centered research for over 12 years. At Fors Marsh Group, she runs their user experience efforts both in the field and in their state-of-the-art laboratory. Jennifer is currently the Vice President of UXPA DC and President-Elect of DC-AAPOR. She received her B.A. in Psychology from Central Connecticut State University and her M.A. and Ph.D. in Applied/Experimental Psychology from The Catholic University of America.