Hilary Basch
As a User Experience Designer at C Space, Hilary focuses on integrating the voice of the customer into UX design and advocating for a better, user-inspired experience. She’s found that by combining her technical chops with her artistic sensibilities, she can speak the language of both the engineer and of the customer.
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Hilary’s Article on UXmatters
New on UXmatters
- Misinformation and Disinformation Online: What Design Can Do to Remedy This Problem
- The Psychology Behind Successful User Onboarding: Leveraging Cognitive Biases
- 3 Crucial Steps in Designing Conversational AI
- Inclusive Digital Experiences: Redesign Strategies for Addressing Diverse Abilities and Accessibility Challenges, Part 1
- User Experience in the Era of AI: Enhancing Human-Machine Interactions