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Information Design

Anirban Basu Mallik

Senior Consultant at Capgemini, Pune India

At Capgemini, Anirban is specializing in user interface design and information visualization for banking and financial services clients. Previously, as Senior Graphic Visualizer and User Experience Designer at Content and Design Services, Cognizant Technology Solutions, Anirban worked on projects spanning UX strategy, visual design, branding, creative writing, graphic design, user research, information architecture, interaction design, and design documentation. Prior to joining Cognizant, Anirban was Creative Head of Corporate Communications, at the Centre for Development of Advanced Computing (C-DAC). Anirban holds a Bachelor’s degree in Architecture and is a Human Factors International Certified Usability Analyst (CUA). He is also a member of IxDA and HCI India. MoreMore

Colleen Jones

Partner—UX and Content Lead at threebrick, Atlanta GA USA

For a decade, Colleen has created successful interactive experiences and communications in industries such as health, telecommunications, and retail as well as for brands such as The Home Depot, CDC, Cingular Wireless, AutoTrader, Boston Scientific, and more. Colleen enjoys distilling complex considerations into a simple interactive experience for Web sites, IVRs (Interactive Voice Response systems), kiosks, and other channels. As a consultant, she draws on a wealth of academic knowledge and real-world experience to deliver results. With an M.A. in technical communication, she has made several presentations and contributed articles to the Society for Technical Communication and ACM SIGCHI. She also writes articles for industry publications such as iMedia Connection. MoreMore

Dirk Knemeyer

CEO at Involution Studios LLC, Boston MA and Silicon Valley CA USA

Dirk is a catalyst for developing new ideas and inspiring people and groups to create meaningful change. His contributions to the business and design communities are myriad. He has participated on seven different Boards of Directors for companies, industry organizations, and design publications. He has been a keynote speaker and given presentations all around the world and has published over 100 articles on business and design topics. At Involution Studios, a digital product design firm in Silicon Valley, Dirk is responsible for the business success of the company. His diverse professional background includes time as a management consultant, advertising executive, and design director. Dirk is currently a member of the Board of Directors of the International Institute for Information Design (IIID), the Board of Directors of the American Institute of Graphic Arts (AIGA) Center for Brand Experience, and the Executive Council of the User Experience Network (UXnet). MoreMore

Jonathan Follett

Founding Partner and Creative Director at Hot Knife Design, Boston MA USA

At Hot Knife, Jon designs Web sites and applications for a variety of private- and public-sector clients, approaching each project with a strong focus on the use of language and clear communication of the client’s message. He has a passion for typography, its history, and its proper use in design. While Jon’s first design job was for Saul Bellow’s literary magazine, “News from the Republic of Letters,” he has also worked for various Web and multimedia firms in Boston. He was, most recently, lead designer for the Massachusetts Pension Plans Regulatory Agency. Jon co-authored two humorous non-fiction books, “Gray Highway: An American UFO Journey” and “Suburbageddon.” In another life, he plays jazz piano. Jon is a member of the American Institute of Graphic Arts (AIGA), the Interaction Design Association (IxDA), and the Usability Professionals Association (UPA), Boston Chapter. MoreMore

Laurie Pattison

Senior Director of User Experience at Oracle, Redwood Shores CA USA

Laurie has been in software development for 10 years. She specializes in process and program management and user assistance design and development. Prior to focusing on user experience, Laurie was responsible for driving the applications process model at Oracle—for the strategy, requirements, and functional design phases of the software development lifecycle—and has managed quality assurance and development organizations. In a prior life, Laurie was a change management consultant for European manufacturing companies. MoreMore

Luca Mascaro

Owner and Lead User Experience Architect at SketchIn, Ticino Switzerland

Luca has more than 10 years of experience in information design, user interface design, interaction design, and accessibility for Web sites and Web applications. He is founder of SketchIn—a user experience design and strategy consultancy located in Lugano, Switzerland—and co-founder and UX manager at Phiware Engineering—a Swiss firm specializing in enterprise applications. Luca’s work focuses on agile UX design, applying user-centered design principles to projects for clients such as Generali Assurance, Swiss-Italian Television, the Swiss Post, and Italy’s Innovation Department. Luca is president of IOSHI (International Organization for Standards in Human/Computer Interfaces)—an association that promotes standards in Human/Computer interfaces—is a member of many international organizations—such as IWA/HWG (International Webmasters Association/HTML Writers Guild) and UPA (Usability Professionals’ Association)—and participates in the W3C HTML, Web Content Accessibility, and Web Application working groups as well as that for ISO software ergonomics. MoreMore

Michele Marut

User Experience Researcher at Misys, New York NY USA

Michele was formerly a Human Factors Specialist with the medical manufacturing company Respironics. Since 1999, Michele has been applying Human Factors principles to the design and evaluation of a range of products. Her experience includes usability testing kitchen and bath products at Kohler and making Navy ships more user friendly at General Dynamics: Bath Iron Works. She currently serves as the UXnet Local Ambassador and IxDA Local Coordinator for Pittsburgh and chairs the Environmental Design Technical Group of HFES. Michele holds an M.S. in Human Environment Relations from Cornell University. MoreMore

Peter Bogaards

Founder at Bogieland, Amsterdam Netherlands

With almost 20 years of experience in information design, information architecture, and user-centered design, Peter is a recognized leader in the international information design community. Prior to founding BogieLand, he worked for the InfoDesign & Usability Group of Razorfish Europe and was information and user interface designer at Informaat. He was responsible for the design of intentional user experiences, including user interfaces, site architectures, navigation, and usability for clients such as eBay, Elsevier Science, IBM, Nissan, and Vodafone. MoreMore

Tricia Clement

Manager of Product Strategy & Marketing at Move Inc.

Principal at Encore Marketing Solutions, San Francisco Bay Area CA USA

Tricia specializes in translating consumer needs and cultural differences into delightful online experiences. Capturing data through various qualitative and quantitative research methods and combining it with advanced behavioral modeling techniques, she creates a holistic visualization of a consumer’s mental model, cognitive process, and behavioral patterns. Her insights and visualizations help companies align their corporate priorities, develop their product strategies, and align their organizational structures with those of their customers. Prior to entering industry, Tricia was a National Research Service Award (NRSA) Neuroscience Postdoctoral fellow at Stanford University, examining social regulation of the brain. She has extensively studied and written about the commonalities and differences in learning and memory strategies between humans and other animals, focusing on social learning, concept learning, memory strategies, and symbolic representation. For her work in the area of cognition, she has received awards and competitive grants from the National Science Foundation (NSF), National Institute of Mental Health (NIMH), and Howard Hughes. Tricia has published over 30 journal articles and book chapters. American Scientist and The Economist covered her innovative research demonstrating work ethic in pigeons, which challenged human-centered theories explaining the phenomenon. Her latest page turner, “Steering Clear of Trouble: Fish Can Infer Social Rank by Observation Alone,” garnered the cover of Nature. MoreMore