In this edition of Ask UXmatters, our expert panel discusses how to merge User Experience into a large company that usually approaches projects from a systems-engineering point of view, with the goal of ensuring that the efforts of both disciplines support one another. The panel also discuss how and when to involve team members and stakeholders.
Each month in Ask UXmatters, our panel of UX experts answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to: [email protected]. Read More
Every month in this column, our Ask UXmatters experts answer our readers’ questions about user experience matters. To get answers to your questions about UX strategy, design, or user research in an upcoming edition of Ask UXmatters, please send your questions to us at [email protected].
In this edition of Ask UXmatters, our panel of UX experts discusses how to pose probing questions to participants in a usability study and get the answers you need, without leading them to a particular answer.
You are in the midst of a usability study and, when testing one of the tasks, you observe that participants do not seem to see a design element that would help them to finish their task. What do you do now? Do you ask them whether they see the element? Do you just continue and say nothing? Do you ask them later? Is it even possible for the moderator to avoid affecting the test results in some way? Read More