In this edition of Ask UXmatters, our expert panel looks at the importance of considering the fundamental principles of great design—not just UX design principles, but design principles in general. Our panel also discusses how great UX design takes place within organizations, looking at this topic on many different levels. How can you create great designs when working with a variety of designers with different backgrounds and while working within the constraints of project-defined goals? How can the presence of User Experience at the C-level and, in general, garnering support from the C-level affect our ability to implement great designs. How can we produce great designs in a repeatable manner? Keep reading for the answers to all of these important questions. Read More
Ask UXmatters is a monthly column in which our panel of UX experts answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, send your question to us at: email@example.com.
“These are my principles; if you don’t like them, I have others.”—Groucho Marx
For a long time, I’ve been an advocate of creating standards, guidelines, and patterns as a way of achieving design consistency within a large organization. While these do offer significant benefits, they also introduce a number of problems into the design process.
Some Problems with Design Standards
First, standards can provide a false sense of expertise in design. Calling something a standard, by its very nature, seems to imply that a great deal of research, thought, and experimentation has gone into its creation. It is likely that the proper stakeholders and experts have approved it. So designing something in a way that differs from a standard sets the designer against the people who set the standard and the weight of the work that they have done. No mean feat. Particularly for people who are new to an organization or junior designers, it can be easier to keep their head down and avoid challenging a safe option. In some organizations, particularly those that outsource a lot of design work, a reliance on standards can also lead to stakeholders using the standards to design solutions themselves, bypassing the UX design team. Read More