Throughout my career as a user experience designer, I have continually asked myself three questions:
What should my deliverables be?
Will my deliverables provide clarity to me and their audience?
Where do my deliverables and other efforts fit within the spectrum of UX design?
I have found that, if I do not answer these questions prior to creating a deliverable, my churn rate increases and deadlines slip.
When attempting to answer the third question, I use a framework I discovered early in my career: The Five Competencies of User Experience Design.PDF This framework comprises the competencies a UX professional or team requires. The following sections describe these five competencies, outline some questions each competency must answer, and show the groundwork and deliverables for which each competency is responsible. Read More
Because user research studies peoples’ behavior, the most effective research techniques involve observing participants doing things and talking about what they’re doing. Research that focuses on opinions and discussions of behavior in the abstract isn’t as useful, because it’s difficult for people to talk about their behavior out of context or to evaluate a design without using it. Therefore, the best way to evaluate a new design is to create a prototype and give participants something concrete to interact with and react to.
However, there are some differences between testing a prototype and testing a fully functional Web site or application. In this column, I’ll provide some tips that can make your usability studies more successful and help you to avoid problems when testing prototypes. Read More
In this edition of Ask UXmatters, our experts discuss whether techniques such as rapid prototyping, Lean UX, and agile development are making user experience better or worse.
Each month in Ask UXmatters, our panel of UX experts answers our readers’ questions about a variety of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to: [email protected]. Read More