Gaurav is a seasoned digital-transformation leader with over 25 years of information-technology (IT) experience, including more than 15 years in consulting, solution design, and digital implementation for some of the world’s most recognized brands. As the Managing Director and Global Practice Leader for CX at Brillio and formerly as the Global Practice Head of Digital Marketing & Commerce at Wipro, he has partnered closely with C-level and senior leadership to shape strategic digital roadmaps and deliver high-impact customer experiences. Gaurav has deep domain expertise across content, ecommerce, and engagement platforms and user experience technologies and strong capabilities in development, go-to-market strategy, team leadership, and operational management.