Design: Enterprise Application Design

UXmatters has published 3 articles on the topic Enterprise Application Design.

Top 3 Trending Articles on Enterprise Application Design

  1. What Enterprise Software Users Really Want, If They Are Candid with Themselves

    Selling UX

    A unique perspective on service UX

    A column by Baruch Sachs
    March 23, 2015

    Perhaps it’s the fresh-faced optimism of the new-ish year, but lately, I’ve been seeing lots of instances where customers and users are telling UX designers in specific detail what it is they want out of their experience with software—and we, as UX designers, believing them. Not only do we believe them, but we are also creating experiences around what they say. I see designers brimming with confidence, strutting around with a self-assured smile on their face, only to have the dream dashed when users see a design that incorporates exactly what they told them to do and say, “I don’t like it.”

    Now, I’m perhaps being a little dramatic to make a point, but I’m not too far off. This is an age-old design conundrum. On one hand, we want people to tell us what they want, right? As UX professionals, we continually call for time with users, to get at the heart of their wants and needs, so we can translate this information into delightful interaction design. Read More

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