Joel Grossman
Joel leads the team responsible for the design, development, and delivery of the Legacy.com technology platform. An active member of Chicago’s entrepreneurial community, Joel is a founding mentor at Techstars Chicago. Prior to joining Legacy in 2019, he was CTO for iProspect, the leading digital performance agency. Previously, Joel held senior UX management, technology, and operations roles at Playboy Enterprises, Encyclopaedia Britannica, and Leapfrog Online, a digital marketing agency that Dentsu Aegis Network acquired in 2017. He was the founder and managing principal of Pivotal Click, a digital product-development firm that focused on online customer acquisition and was acquired by Leapfrog in 2008. Joel has a master’s degree in political economy from the University of Minnesota. He served as Chicago’s Local Ambassador for UXnet.
Joel’s Article on UXmatters
New on UXmatters
- Misinformation and Disinformation Online: What Design Can Do to Remedy This Problem
- The Psychology Behind Successful User Onboarding: Leveraging Cognitive Biases
- 3 Crucial Steps in Designing Conversational AI
- Inclusive Digital Experiences: Redesign Strategies for Addressing Diverse Abilities and Accessibility Challenges, Part 1
- User Experience in the Era of AI: Enhancing Human-Machine Interactions