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Research: Expert Reviews

UXmatters has published 6 articles on the topic Expert Reviews.

Top 3 Trending Articles on Expert Reviews

  1. Performing a UX Audit on an Existing Product

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    A column by Janet M. Six
    February 22, 2021

    This month in Ask UXmatters, our expert panel discusses how to perform a UX audit to evaluate an existing product. A UX audit typically includes an evaluation of a product’s usability, learnability, and accessibility characteristics. There are several approaches you can use when conducting a UX audit. Our experts describe their preferred methods.

    Understanding the user’s journey fully requires that you map the user journey for both the product and any related Web site, then evaluate both. Plus, it is important to understand the business requirements for the product to understand whether the product is fulfilling those requirements. Read More

  2. Conducting an Effective Web-Site UX Audit

    August 22, 2022

    Upon your arrival at a five-star resort, you might take a deep breath and prepare yourself for an unforgettable week. The lobby is clean, the check-in counter is conveniently accessible, and the lighting is warm. So you immediately feel at ease and are motivated to make use of the resort’s many amenities, including its all-inclusive spa.

    When users arrive at your Web site, they should have a similarly stellar experience to that of entering a five-star resort. You should evaluate your Web site’s usability and assess what kind of user traffic you might expect, as well as how long users are likely to spend on the site. Use this Web-site UX audit process and checklist to help make sure your site’s visitors have the best possible experience. Read More

  3. Usability Testing Versus Expert Reviews

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    A column by Janet M. Six
    October 19, 2009

    In this Ask UXmatters column—which is the first in a series of three columns focusing on usability—our experts discuss the use of usability testing versus expert reviews. In the upcoming columns, we’ll discuss what usability techniques to use when money or time is tight and how to best conduct remote usability testing.

    Look to Ask UXmatters for answers to your questions about user experience matters. If you’d like to see our experts’ responses to your own question in an upcoming edition of Ask UXmatters, please send your question to: [email protected]

    Q: Under what circumstances is it more appropriate to do usability testing versus an expert review? What are the benefits and weaknesses of each method that make one or the other more appropriate in different situations?—from a UXmatters reader. Read More

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