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Design: Experience Design

UXmatters has published 10 articles on the topic Experience Design.

Top 3 Trending Articles on Experience Design

  1. Book Review: How Design Makes the World

    January 18, 2021

    This is a review of a PDF, media version of the book How Design Makes the World that I received from the author, Scott Berkun.

    Cover: How Design Makes the WorldEvery once in a while, I read an article or a book that seems to have channeled my own thoughts. My reading of Scott Berkun’s latest work, How Design Makes the World, was just such an experience.

    Throughout my career, I have advocated User Experience as more than simply a way of designing Web sites or apps, but instead a design methodology that begins with people. Plus, as Berkun notes in his opening lines, “Except … the natural world, if you look at everything you have ever loved, hated, used, or purchased…, it was all designed and made by human beings.” With that in mind, every person and organization engages in design—though to what degree they are successful is debatable. Read More

  2. What Does It Really Mean to Delight Users?

    August 6, 2018

    The field of user experience is rife with terms that lack a mutually agreed-upon meaning. Even the name of the field itself can vary depending on the communicator and the audience. Are we User Experience (UX)? Design Research? Human-Centered Design? Are all of these the same thing?

    Often, this lack of clarity on terms leads to debates even among UX professionals about the meanings of certain terms and their appropriate use. Is user experience still the right term if it doesn’t involve a digital component? Where do you stand on the term design thinking? Which term is preferable: human-centered design or user-centered design? Does it matter?

    As User Experience develops and gains industry awareness and acceptance across domains, we’ll inevitably engage in more terminology debates. Read More

  3. If Congress Went Agile

    May 18, 2015

    A positive outcome from last year’s rocky roll-out of healthcare.gov is that it got many people talking about why US government agencies should join the rest of the technology industry in using agile development practices to improve the delivery of digital services. What if we took that notion a step further and considered how the government could use agile practices to fix some of the problems we have with gridlock in Congress?

    Google defines a democracy as “a system of government by the whole population or all the eligible members of a state, typically through elected representatives.” [1] However, the current state of our democracy has more to do with what lobbyists want, what would get legislators re-elected, and what would persuade the few who are willing to cross party lines to vote for a particular piece of legislation. Did you know that only 9% of bills actually become laws? [2] And 42% of all Senate votes in the last year required a filibuster-proof two-thirds majority vote? [2] If we look at this problem from a designer’s perspective, we can start to find ways to improve the system. Read More

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