UXmatters has published 16 articles on the topic Experience Design.
How many times have you seen design solutions that showcased male chauvinist attitudes or marketing content that exhibited racial or gender biases? The content that designers create represents our social thought, values, and culture. Similarly, any product’s design embodies a value system, clearly indicating the designer’s beliefs and moral principles.
While the biases in some design solutions and content are deliberate and unethical, the creators of other designs and content consciously adopt an ethical stance and reject such biases. The intent of a UX designer to design great products that follow moral principles is ethical design.
In this article, I’ll describe how unethical designs occur, as well as explain the concept of ethical design. I’ll also describe how you, as a UX designer, can create change within your company—merely by following the best ethical-design practices. Read More
Today, the world of digital product design exists at the intersection of East and West, where the interplay between imitation and innovation has shaped the evolving digital landscape. As a UX designer experiencing various cultures, I want to explore how their intersections impact the user interface (UI), the user experience, and product strategy.
In this article, I’ll examine the historical trends of imitation and innovation between the West and Asia, explore how Asian user-driven approaches influence digital products in the West, and share how these insights have influenced my design choices.
However, before delving further into this topic, I must acknowledge that we sometimes overgeneralize in our discussion of cultural differences in UX design. To address this concern, I've gathered specific relevant case studies that provide holistic demonstrations of the points that I intend to explore. Read More
The innovations that have occurred during the COVID-19 pandemic have emphasized the importance of the user experience. Businesses in a variety of industries have had to shift to remote work overnight, and in many cases, their old technologies simply haven’t been able to make the jump. In fact, the demand for easy-to-use tools and software that are capable of facilitating effective online collaboration has increased significantly. The digital workspace Mural, for instance, experienced 1,000% growth over the course of 2020.
Despite the legal industry’s being a slow-to-change space, it is experiencing the same demand for innovation. Even before the pandemic, spending on legal-technology investments in 2019 was about $1.1 billion. Innovation in the legal industry is necessary for ediscovery, better legal-practice management, quicker decision-making, and improving the likelihood of positive legal-case outcomes. Contactless touchpoints and the shift to remote legal work has only accelerated UX trends in the industry. Read More