In this edition of Ask UXmatters, our expert panel discusses the challenges of creating a UX team within a large, established company and how to overcome them. These challenges differ somewhat depending on whether you’re creating a new UX team within an organization that has already adopted User Experience or you’re creating the first UX team within an organization that has been slow to adopt User Experience. Because the latter is more challenging, many of our experts have focused their advice on the overcoming the challenges of establishing User Experience within a large enterprise.
Our experts also consider some of the organizational challenges that confront UX teams within large enterprises that lack adequate UX resources. Addressing these challenges is largely a matter of adequate hiring and optimal organization. Read More
I recently transitioned from working as part of a mature UX Research team at a large Fortune-500 company to building a UX Research practice from the ground up at a small, but rapidly growing startup. It’s now been about two months since I joined the company, and I’ve already made some real progress.
In this article, I’ll describe the goals that I’ve focused on accomplishing and what I’ve done so far that has worked well. If you’ve accepted a job as a UX Research team of one or are excited about an amazing opportunity to establish a UX Research practice, but you’re not entirely sure where to start, I hope the seven tips I’ll share here will help you get off to a good start. Read More
This is a sample chapter from the 4th Edition of About Face: The Essentials of Interaction Design, by Alan Cooper, Robert Reimann, David Cronin, and Christopher Noessel.
Chapter 6: Creative Teamwork
In the Introduction to this book, we described the Goal-Directed method as consisting of three p’s: principles, patterns, and processes. However, there’s a fourth p worth mentioning—practices. This book mostly concerns itself with the first three, but in this chapter we’d like to share a few thoughts about the practice of Goal-Directed design and how design teams integrate into the larger product team. Read More