This month in Ask UXmatters, UX professionals on our panel of experts discuss how to deal with clients who want to focus on just one aspect of a UX design.
In some situations, clients might be able to expand their focus if they can understand how other aspects of a design would impact the product and its profitability. For example, for some clients, findings from user research and product-usability testing might be undeniable once they see them. They can cause clients to see designs in a new light.
In other situations, clients are simply incapable of expanding their focus—no matter what the data shows. In such cases, as UX designers, we must either accept that reality or decide not to work with that client anymore. Read More
In this edition of Ask UXmatters, our experts discuss what is the best approach to designing tablet apps.
Every month in Ask UXmatters, our panel of UX experts answers our readers’ questions about a variety of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to: [email protected]. Read More
There are many different types of interaction models, relating to all sorts of domains of human endeavor. General classes of interaction models that have significant impact on user experience include models for
business interactions—Such models represent the ways in which organizations conduct their business—internally, working in partnership with other businesses, or serving their end customers. Business interaction models may be specific to a particular business or represent standard practices in particular industry domains. They define the business context for design solutions and, thus, help ensure that they create business value.
social interactions—These models represent the ways in which people interact with one another in specific social contexts—whether in real-world, virtual, or digital environments or on social networks. Social interaction models may either represent common patterns of human interaction or define patterns for specific products or services.
user interactions—Such interaction models represent the ways in which people interact with technologies of various kinds, which are often specific to particular platforms or types of devices. However, in today’s cross-channel / omni-channel world, it is becoming evermore desirable to design solutions that are consistent across all relevant channels.
In this column, I’ll focus on interaction models for software and the impact of consistency—or the lack thereof—on users’ ability to learn and interact with software user interfaces. Read More