In this edition of Ask UXmatters, our experts discuss whether UX professionals need to have degrees or certifications in areas of study relating to user experience to practice in the field and the value that they provide.
In my monthly column, Ask UXmatters, a panel of UX experts answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to: [email protected].
Over the last 15 years, I’ve had a recurring conversation with senior UX professionals: “I want to progress in UX, but I’m not sure I really want to manage teams.” It seems to many that the one way up is the management track—and in many organizations, this is the only upward path for UX professionals.
In my long and varied career working on staff within companies and for clients in agencies and consultancies, I have seen many roles in User Experience that need a senior, mature person—some with people-management responsibilities; others that continue to focus on product design. These roles include the following:
UX Project Lead
Each of these UX professionals plays a specific role within an organization. For senior UX professionals, their quandary is to work out which role is required when and what role suits them best. Read More
“People leave managers, not companies.”—Victor Lipman
Employees join companies to hone their skills, contribute business value, and rise up the career ladder. People really don’t want to quit their job within their first year because it may appear that they are job hopping. So what exactly would induce or compel an employee to take such a drastic step as leaving after just a few months? In most cases, people leave because of the negative attitudes, behavior, or character of the manager to whom they report directly. According to a survey that Gallup conducted, approximately 50% of employees quit their job because of bad bosses.
Working in an unprofessional environment, getting bad performance reviews, or being overburdened with work for months on end are some of the major reasons why employees think of quitting. But managers with appalling traits can demotivate employees so completely that they quit their job. If, while reading this article, you recognize some of the unfortunate situations we describe and feel trapped in your job, it is probably time to rethink where you want to spend your time and effort. Read More