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Experiences: Enterprise Experiences

UXmatters has published 7 articles on the topic Enterprise Experiences.

Top 3 Trending Articles on Enterprise Experiences

  1. The User Experience of Enterprise Software Matters

    Envision the Future

    The role UX professionals play

    A column by Paul J. Sherman
    December 15, 2008

    Over the past twenty years, the field of user experience has been fortunate. Software and hardware product organizations increasingly have adopted user-centered design methods such as contextual user research, usability testing, and iterative interaction design. In large part, this has occurred because the market has demanded it. More than ever, good interaction design and high usability are part of the price of entry to markets.

    However, there’s one area that I believe has lagged behind: the enterprise software space. I can’t tell you how many frustratingly unusable enterprise Web applications I’ve encountered during my 12 plus years in corporate America. As important as the user experience of enterprise software is to a business’s success, why isn’t its assessment usually a factor in technology selection? Read More

  2. Analyzing Data from Field Studies | Wiki Design

    Ask UXmatters

    Get expert answers

    A column by Janet M. Six
    September 20, 2010

    In this edition of Ask UXmatters, our experts discuss two separate topics:

    • how to analyze data from field studies
    • how to design wikis

    Every month, Ask UXmatters provides opportunities for our panel of UX experts to answer our readers’ questions about a variety of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to us at: [email protected].

    Read More

  3. Communities of Practice: Optimizing Internal Knowledge Sharing

    Research That Works

    Innovative approaches to research that informs design

    A column by Michael Hawley
    November 2, 2009

    An intranet has the potential to unify a corporate culture, emphasize core company values, and develop a sense of community among employees, in addition to its basic function of providing access to documents and procedural information. Unfortunately, some intranets have simply grown organically, as collections of disjointed Web sites for different departments or document repositories for particular workgroups.

    The key to intranet success is to provide value to employees and give them a reason to visit the site repeatedly. One of the primary ways to achieve this is to connect employees with the people and groups with whom they need to collaborate. Workgroups, or communities of practice, provide the basis for a living, growing, vibrant space in which people can access the information they need, share best practices, and contribute to a shared knowledge base. This article discusses the role of communities of practice within organizations and provides a framework for planning research and design activities to maximize their effectiveness. Read More

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