This month in Ask UXmatters, our panel of UX experts discusses how development teams’ prioritizing the use of agile or Lean methodologies affects the practice of User Experience. Our panelists lament how the goal of speeding up development devalues UX research and design, leads to design inconsistencies, and encourages product-team members to take shortcuts. Agile and Lean’s focus on speed can also make it more difficult for product teams to keep the big picture in mind.
Some companies have even decided that their use of agile or Lean methodologies means they can reduce the number of UX designers and researchers working within their organization—or that they can even bypass UX research and design altogether. This is a big problem! Read More
“It’s very easy to be different, but very difficult to be better.”—Jonathan Ive, Chief Design Officer, Apple
Deciding on the right product-development process for your team can often be a paradox. Maintaining balance amidst a proliferation of inconsistencies in product requirements and development outcomes is challenging for both large and mid-sized organizations —especially when teams lack any metrics to measure their impact on a release.
Friction arises when there is a mismatch between the user’s mental model and product features. When a development team finds itself in an untenable situation, the blame game begins. But as Mad Men’s Don Draper often said, “Move forward.” Read More
This is Part 1 of a three-part series in which I’ll ultimately present some radical thinking about how we could improve the software-development lifecycle (SDLC) and the key role that UX professionals can play in achieving this improvement.