Process: User Modeling

UXmatters has published 3 articles on the topic User Modeling.

Top 3 Trending Articles on User Modeling

  1. Mapping Experiences

    September 26, 2016

    This is a sample chapter from the book Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, & Diagrams, by Jim Kalbach, which O’Reilly Media published in May 2016. UXmatters is publishing this chapter with O’Reilly’s permission. Copyright © 2016 O’Reilly Media. All rights reserved.

    Chapter 4: Initiate: Starting a Mapping Project

    Mapping Experiences CoverOne of the most common questions I get in my workshops on mapping is, “How do I begin?” Aspiring mapmakers may see the immediate value in these techniques, yet they have barriers getting started.

    Getting stakeholder buy-in is a common challenge. I’ve been fortunate to have had opportunities to create diagrams of all kinds and have found that stakeholders see the value in mapping only after the process is complete. As a result, initiating an effort requires convincing them up front. Read More

  2. The Problem with Personas and Some Solutions

    September 26, 2016

    Personas, when they’re done right, can offer valuable insights into a typical user’s goals, behaviors, and aspirations, as well as highlight motivations and contexts of use. Above all, they provide a constant reminder that designers and others on a product team are not the users.

    Personas are also an excellent communication tool. A designer can effectively describe each design decision in terms of an experience outcome for a certain persona. This provides clear context and clarifies the fact that a user’s goals and aspirations differ from the designer’s. Read More

  3. Learning About and Modeling Users

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    A column by Janet M. Six
    August 4, 2014

    You have a new UX design project. Great! Now, what should you do to get to know your users and model them to ensure that you design the right solution for their needs? Let’s see what our panel of experts has to say about how they go to users and observe them in their natural environment. In this edition of Ask UXmatters, our experts discuss some ways to learn about and model users.

    By learning about your users, making sure that you share what you discover with your colleagues, using your personal design strengths, and applying what you learn through research during design and implementation, you can meet your users’s needs. Read More

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