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Business: Business of UX

UXmatters has published 46 articles on the topic Business of UX.

Top 3 Trending Articles on Business of UX

  1. Designing for Senior Citizens | Organizing Your Work Schedule

    Ask UXmatters

    Get expert answers

    A column by Janet M. Six
    May 17, 2010

    In this edition of Ask UXmatters, our experts discuss the following topics:

    Every month in this column, our Ask UXmatters experts answer our readers’ questions about user experience matters. To get answers to your questions about UX strategy, design, or user research in an upcoming edition of Ask UXmatters, please send your questions to us at [email protected].

    Read More

  2. Communicating Customer and Business Value with a Value Matrix

    December 15, 2008

    So, you’ve wrapped up your customer research, completed your personas, and have even written a few scenarios that show how users would want to interact with your brand new product. What’s next? What happens to the personas and scenarios once you’re ready to start requirements definition and design. Are you sure you’ve adequately communicated the type of system your users need to the Business Analyst and Interaction Designer on your team?

    If you’re like me, you’ve always felt something was missing once you finished creating your personas and scenarios. They communicate the heart and goals of the user, but miss out on a lot of details. And while it’s the intent of both documents to do just that, neither personas nor scenarios succinctly communicates to your business what features a product or service should have and why it should have them. Read More

  3. Needs + Resources + Location + Schedule + Budget = Scope

    Client Matters

    Getting experience

    A column by Whitney Hess
    December 7, 2009

    Now that you’ve convinced a client they want to work with you, it’s up to you to define the terms of your working agreement. Your goal in the contract negotiation process is not to determine the best price, but to most accurately define the scope of your project. This is possibly the most critical factor in the success of your project, and it’s something most consultants completely fail to follow through on.

    A Statement of Work (SOW) formally defines the scope of the activities and deliverables for a project. BusinessDictionary.com defines scope as the “chronological division of work to be performed under a contract or subcontract in the completion of a project.”

    Some clients have a very specific chunk of work in mind, while others just know they need help. In either scenario, use your expertise to determine the appropriate amount of work to tackle, according to several key variables: needs, resources, location, schedule, and budget. Read More

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