Business: Design Thinking

Design thinking. It’s probably something you use in your job every day to tackle thorny design problems. But have you ever thought about using it to design your life?

In their book, Designing Your Life, Bill Burnett and Dave Evans outline a step-by-step process, using design thinking, to help people build lives in which they can find fulfillment and joy. This review highlights some techniques from the book that people have used successfully in achieving their professional and career objectives. To get a complete understanding of the Life Design process, though, you need to read the book. Read More

In 2021, the legal-technology space represented an $882 billion market opportunity, with Gartner predicting a threefold increase in spending on legal technology by 2025. Such opportunities attract major investment, and top technology and design talent can drive innovation exponentially—particularly in the areas of artificial intelligence (AI) and machine learning (ML).

It’s inspiring to see how both law firms and the creators of legal technology are exploring the concept of design for legal applications. We must constantly question how we can improve legal workflows, make legal processes more straightforward and accessible, and deliver digital-process transformation that benefits all stakeholders—from users and customers to clients. Read More

Shifting trends are forcing technology companies to reimagine their value proposition. IBM has chosen to create disruption through design. In embracing the future, the company is essentially invoking its past. Back in 1956, IBM was the first large company to establish a corporate-wide design program. But this time, the company’s goals are more ambitious.

Recently, we interviewed Karel Vredenburg, Director of IBM Design’s worldwide client program and head of IBM Studios in Canada, who told us, “We’ve put everything into this transformation.” The company is investing more than $100 million in becoming design centered. Read More