This is a question that every UX professional faces at some point: is it better to be a UX generalist—for example, practicing both user research and UX design—or is it better to specialize—perhaps in a specific domain? Companies often question whether a team of UX generalists or a mix of specialists is best.
I might be the ideal person to answer this question. Over the last 15 years, I’ve had the unusual experience of starting out as a UX design generalist, becoming a user research specialist, and again becoming a UX design generalist. In this column, I’ll discuss the advantages and disadvantages of generalization and specialization for UX professionals and the companies that hire them. Read More
If you have been to your local mall recently, you have probably noticed that virtual reality (VR) and augmented reality (AR) products and services are now hitting the market in much greater numbers than last year. These digital experiences mix with or even completely replace physical reality, letting users get out from behind their devices’ screens.
From sports to retail, entertainment, and medicine, there are clear signs that we are approaching a tipping point with immersive technology. These signs are similar to those we experienced before other major platforms—such as the Web and smartphones—exploded on the scene. Businesses are investing strategically in what will be the biggest platform introduction since mobile. For example, Mark Zuckerberg offered a strong business rationale for Facebook’s decision to pay $2 billion for Oculus Rift: “Strategically, we want to start building the next major computing platform that will come after mobile. … Immersive virtual and augmented reality will become a part of people’s everyday [lives].” Read More
In this edition of Ask UXmatters, our experts discuss whether UX professionals need to have degrees or certifications in areas of study relating to user experience to practice in the field and the value that they provide.
In my monthly column, Ask UXmatters, a panel of UX experts answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to: [email protected].