Design: Accessibility

In this edition of Ask UXmatters, our experts discuss the following topics:

• best practices for designing for senior citizens
• organizing your work schedule

Every month in this column, our Ask UXmatters experts answer our readers’ questions about user experience matters. To get answers to your questions about UX strategy, design, or user research in an upcoming edition of Ask UXmatters, please send your questions to us at [email protected].

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Has your boss or a client ever asked you to review a user interface for a Web or desktop application? Perhaps the request went something like this: Can you just look over these new screens for us? Oh, and can you check the error messages, too? It won’t take long! And, by the way, we ship next month. Whether you are an interaction designer, usability professional, technical communicator, quality assurance engineer, or developer, reviewing a user interface typically means identifying

• usability problems related to the layout, logical flow, and structure of the interface and inconsistencies in the design
• non-compliance with standards
• ambiguous wording in labels, dialog boxes, error messages, and onscreen user assistance
• functional errors

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When designing products and services, you can challenge and stretch your thinking by actively engaging with people who have different perspectives and abilities. This lets you understand how best to design products that satisfy diverse human needs and motivations, expand human interactions by making them more inclusive, and view diversity as a source of inspiration for creative professionals. In this article, I’ll focus primarily on inclusive design, which Microsoft defines as follows:

“Inclusive design is a methodology, born out of digital environments, that enables and draws on the full range of human diversity. Most importantly, this means including and learning from people with a range of perspectives.” [1] Read More