I have a very expansive view of the role of User Experience in developing products. While I’m deeply of the opinion that designers should not code, that’s mostly because there are very few people who can code on many platforms and at many levels. I used to be a Web developer, database administrator (DBA), and system administrator. But I was never great at fulfilling all of these roles—much less all of them at once—while also being a Web designer.
As new technologies arrived, I had to stop and learn them—or learn to collaborate with others who knew them. So, instead of learning more and more technologies, I decided to focus on design and usability.
As UX designers, we should avoid becoming too deeply engaged in any one technology, but we do need to know a little about most technologies. This lets us consider the entire scope of users’ needs and suggest solutions that leverage the whole range of technology options—choosing whatever platforms, technologies, and methods best meet both users’ needs and organizational capabilities. Read More
In this month’s edition of Ask UXmatters, our panel of UX experts discusses whether to recommend creating a responsive Web site or application over a native mobile app. While each type of application offers unique benefits, the panel advises UX designers not look at this as an either/or question. Instead, consider the benefits of creating both of these types of applications on a continuum. Clearly, a Web site is necessary at least to enable customers to discover a product.
A UX designer should consider how best to satisfy user needs, relying on a deeper consideration of the usage scenarios for specific types of users. Depending on the contexts of use, users often require that a tool be available on more than one platform. Plus, you must consider business needs throughout the design process. Read More