In this edition of Ask UXmatters, our experts discuss whether UX professionals need to have degrees or certifications in areas of study relating to user experience to practice in the field and the value that they provide.
In my monthly column, Ask UXmatters, a panel of UX experts answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to: [email protected].
Have a pressing question at work for which you need an answer? Want to read our experts’ responses to your queries in an upcoming installment of Ask UXmatters? Please send your questions to: [email protected]. Read More
Recently, a group of about 30 technologists invited us to run a two-day client training workshop to teach them some best practices for making meaningful work and help them to kick start and sustain a UX practice on their projects. These technologists had limited exposure to User Experience or practice with design tools. In other words, we needed to help them get excited about the topic, understand what it means for them, and give them some capabilities that would let them take at least some of this program forward—even after only two days of training together.
Facilitating workshops is always a nice challenge—especially with a new group of participants—because you must generally be well versed in the topic, study new practices, and prepare exercises to help participants understand and embody their learnings, using the prescribed tools. For us, it’s also really important that the participants have a good time during the workshop—as they step outside their own day-to-day work routines and job functions—and that we can provide at least a touch of inspiration. Our intent is to get participants to express themselves and open up conversations on how they can mix tools and processes in various ways to help them understand what users need and, most importantly, gain clarity on requirements as a path to better design. Read More