Do a Web search for UX best practices, and you’ll find well-written articles and blog posts about designing Web sites and mobile applications. They’ll be chock full of helpful examples and screenshots depicting ecommerce Web sites, social-media applications, and slick interaction paradigms. But you’ll be hard pressed to find any examples from industrial automation—especially near the top of the search results—because industrial-automation software is not consumer facing and sits well outside the consciousness of modern software users and designers alike. Those who are familiar with industrial-automation software commonly view this as a domain of control systems, processes, computers, and machines—things that aren’t human.
But industrial-automation software is more human facing than you might think. Think about the sheets you slept on last night. The soap you used in the shower this morning. The car you drove to work. The beer you plan to nurse on the front porch tonight. The diaper you’ll wrestle onto your toddler before putting her to bed. The roller coaster that will make you scream at the top of your lungs this weekend. People design the software that runs the machines and processes that mass produce these human-facing products for people. People are still a big part of the processes for manufacturing these goods. Read More
I often think about the principles that drive design. Not just when musing in my spare time or because another column for UXmatters is due, but in my day-to-day work as I make decisions about how to design a product or solve a problem or discuss how to make a teammate’s design better.
Although I have done so in the past, I don’t really have to make up my own design principles. The things that drive optimal design for human beings have not really changed. Plus, it doesn’t take much abstraction of design principles for fields such as industrial design from the 1950s or ’60s to make them perfectly applicable to today’s digital product design. Read More
In this edition of Ask UXmatters, our expert panel looks at the importance of considering the fundamental principles of great design—not just UX design principles, but design principles in general. Our panel also discusses how great UX design takes place within organizations, looking at this topic on many different levels. How can you create great designs when working with a variety of designers with different backgrounds and while working within the constraints of project-defined goals? How can the presence of User Experience at the C-level and, in general, garnering support from the C-level affect our ability to implement great designs. How can we produce great designs in a repeatable manner? Keep reading for the answers to all of these important questions. Read More