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Strategy: Business Strategy

UXmatters has published 24 articles on the topic Business Strategy.

Top 3 Trending Articles on Business Strategy

  1. Using Objectives and Key Results to Inform UX Design

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    A column by Janet M. Six
    August 23, 2021

    This month in Ask UXmatters, our expert panel discusses how objectives and key results (OKRs) can inform UX design. The panel explores how the use of OKRs differs from traditional requirements gathering. Our panelists then discuss the relationship between OKRs and product strategy and common pitfalls of using OKRs.

    We also recommend a couple of books that could help you apply OKRs in your work. Finally, I discuss the importance of keeping business needs in mind. Read More

  2. Why Understanding Business Objectives Is Imperative to Good Design

    Business of Design

    Learnings from design projects

    A column by Manik Arora
    October 4, 2021

    Most UX designers I know are constantly working to improve their craft through learning more about User Experience or experimenting with new and exciting UX tools and technologies. This is a positive quality that may be a byproduct of the UX design process itself, which is heavily predicated on constant improvement, experimentation, and innovation.

    However, one of the most important ways of expanding your understanding of UX design is also one of the most underrated. In my experience, novice UX designers tend to avoid trying to understand the business objectives of their clients, which can complicate what are already new concepts to them. In contrast, I observe that most experienced UX designers seek to understand and absorb business objectives—ultimately, making that effort a major part of their UX design process.

    In this column, I’ll break down the value of understanding your clients’ business objectives and show how this can not only improve your design process but your designs. Read More

  3. Book Excerpt: The Jobs to Be Done Playbook

    May 18, 2020

    This is an excerpt from Chapter 4 of Jim Kalbach’s new book The Jobs to Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs. ©2020, Rosenfeld Media.

    Chapter 4: Defining Value

    The Jobs to Be Done PlaybookIn this chapter, you will learn about these plays:

    • How to find unmet needs
    • How to create goal-based personas
    • A new way to compare competing solutions
    • How to define a value proposition

    The product marketing manager at a company I once worked for stood up in a meeting to present his strategy. He proceeded to describe the top customer needs that we should support with our solutions. I was thrilled to see him align to a customer-centric model. Read More

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