Josephine Wong

Co-founder and Principal Design Researcher at Apogee Asia Ltd.
Hong Kong

Josephine Wong Jo is a co-founder of both Make Meaningful Work and UX Hong Kong. She grew up in the multicultural city Hong Kong, with her Chinese-Burmese father and Chinese-Indonesian mother. Fluent in Cantonese, Mandarin, and English, Jo collaborates with global teams, conducting design research and usability testing. She is passionate about the environment, political and economic systems; and discovering how we can live healthier, happier lives without adversely impacting less fortunate people. She is a member of the Usability Professionals’ Association (UPA) Hong Kong Chapter. Jo attended Melbourne University, completing a Bachelor of Social Science Information Management.

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Josephine’s Articles on UXmatters

Elements of the Employee Experience: The Interview
July 2021
Reflection: A Critical Practice for Leading Healthy Cultures
April 2021
Making Meaningful Business Propositions
January 2021
The Practice Spotting Tool for Meaning Makers
September 2020
Foundational Practices for Great Teamwork
June 2020
Understanding Cultures
March 2020
Sparkle Studio and the Make Meaningful Work Show
September 2019
Creating Environments That Encourage Behaviors That Make Meaningful Work
March 2019
Fostering Learning Environments to Generate Sparkle
December 2018
Reflections on Making Meaningful Work
November 2017
Guiding Practices for Making Meaningful Work
May 2017
A Manifesto for Maturing the Making of Meaningful Work, Part 2
February 2017
A Manifesto for Maturing the Making of Meaningful Work, Part 1
January 2017
Make Your Work Meaningful and Go from Sleepwalking to Sparkle
May 2016
Integrated Approaches to Constant Personal Learning, Improvement, and Maturity
October 2015
Toward a Culture of Integrated Practice
June 2015
Routines on Projects: Why They Deserve More Attention
February 2015
Designing Projects for Success: A More Humane UX Practice
November 2014
Deeper Understanding: Stories, Observations, and Insights
May 2014
Holistic Thinking on Transitioning to a New Practice Framework
November 2013
Designing the Future of Business
June 2013
An Approach to Looking for Positive Signs
December 2012
Being Human
September 2012
Positive Design Impact
May 2012
The Design Workshop: Bringing It All Together
August 2011
User Experience Design in Asia
January 2011
Achieving Design Focus: An Approach to Design Workshops
May 2010
User Friendly 2009: Design in Asia
March 2010
User Friendly 2008: Looking Backward and Forward in China
August 2009
User Friendly 2007: Connecting User Experience Communities
March 2008

Josephine’s Contributions to Ask UXmatters

The Future of UX Design
July 2021
Integrating UX Design into a Continuous-Delivery Environment
June 2019
Eliciting Business Requirements
April 2019
Integrating User-Research Findings into Strategy
November 2018
How to Stand Out in the Expanding Field of User Experience
February 2018
The Most and Least Valuable Contributions of UX Designers
June 2017
Books That Have Influenced Our UX Careers, Part 2: Applied UX Research
March 2017
Discovering and Applying UX Best Practices
December 2016
Making the World a Better Place Through User Experience
October 2016
User-Centered Design Artifacts
February 2016
Identifying and Validating Assumptions and Mitigating Biases in User Research
October 2015
Recruiting the Right Participants for User Research
September 2015
Fundamental Principles of Great UX Design | How to Deliver Great UX Design
November 2014
Persuading Clients That the Need for User Research and Usability Testing Is Real
October 2014
Learning About and Modeling Users
August 2014
How to Spot Good UX Designers
April 2014
Key UX Strategy Methods, Tools, and Deliverables | Communicating UX Strategy
May 2013
Conducting Effective Design Critiques
November 2012
Developing Empathy | Designing for Foreign Cultures
September 2012
Identifying Product Value, Then Designing the Right Product
July 2012
Soft Skills for UX Designers
March 2012
Bridging User Research into Design
October 2011
Managing A Globally Distributed UX Team
June 2011
Using Visuals in Presentations for a Technical Audience
August 2010
Career Alternatives to Management | Best Design Practices for Blogs
July 2010
Usability Testing on a Budget
November 2009

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