Reviews: Product Reviews

I recently bought a Toyota Prius and was surprised to notice my driving behavior change to a more economical style of driving. Doing some research, I learned that I wasn’t alone in this. Much has been written about “the Prius Effect”—how the Prius and other hybrid vehicles change driving behavior by providing feedback that shows drivers how their actions affect their gas mileage. Some people view this as a positive effect, while others, who are annoyed by slow Prius drivers, view it negatively.

What causes Prius drivers to change their behavior? I believe that it’s the feedback that the Prius’s Multi-Information Display provides to drivers. This display consists of several screens, showing the current gas mileage, average gas mileage over various periods of time, and whether the gas or electric motor is currently powering the car. In this column, I’ll discuss the Prius’s information displays, in terms of the effects they have on drivers, the usefulness of the information that they provide, and the effectiveness of their design. Read More

Conducting traditional synchronous, or moderated, usability testing requires a moderator to communicate with test participants and observe them during a study—either in person or remotely. Unmoderated, automated, or asynchronous usability testing, as the name implies, occurs remotely, without a moderator. The use of a usability testing tool that automatically gathers the participants’ feedback and records their behavior makes this possible. Such tools typically let participants view a Web site they are testing in a browser, with test tasks and related questions in a separate panel on the screen.

Recently, there has been a surge in the number of tools that are available for conducting unmoderated, remote usability testing—and this surge is changing the usability industry. Whether we want to or not, it forces us to take a closer look at the benefits and drawbacks of unmoderated testing and decide whether we should incorporate it into our usability toolbox. Read More

As UX professionals, we use different diagramming tools to create a variety of diagrams that articulate our UX designs. We must share these diagrams with our collaborators and stakeholders, who may be in remote locations, to receive their feedback. Most diagramming tools are either desktop or cloud applications, with some collaboration options. Just a few tools, including Lucidchart, offer us the flexibility to work both offline and online and have video and chat collaboration features.

An online diagramming and collaboration tool, Lucidchart lets you create flowcharts, process diagrams, mindmaps, and wireframes. Because it is a cloud-based Web application, you can use Lucidchart in any leading browser on Windows or Mac OS computers. There is also a free iPad app. Free Google Chrome browser extensions for Lucidchart enable you to work in Google Docs and use Google Drive to back up Lucidchart documents. When you have no Internet connection, Lucidchart’s free Google Chrome app lets you create diagrams offline, then synchronize them later when you are again connected. Read More