Process: Design Process

Today, every business sector and industry is incorporating artificial intelligence (AI) to automate processes, improve efficiency, and reduce costs, including the industry of digital transformation, which is using artificial intelligence specifically to improve the user experience.

In this article, I’ll discuss some impacts of artificial intelligence on user experiences, what UX processes artificial intelligence can make more efficient, how artificial intelligence can help UX designers, and how artificial intelligence might affect UX design jobs in the future. Read More

“A style guide is an artifact of design process. A design system is a living, funded product with a roadmap [and] backlog, serving an ecosystem.”—Nathan Curtis on Twitter

As Nathan Curtis described on Twitter, a style guide is a document that a UX designer creates to document a growing and ever-evolving set of design guidelines that arise from the design process. In creating a style guide, UX designers are basically documenting their own thought process as they design a Web site, application, or system. Thus, the essence of creating a style guide is documenting your own design decisions. Who is the audience for this document? In this article, I’ll answer many important such questions about style guides to help UX designers create effective documentation. Read More

A universally accepted model of the design and innovation process, the double diamond is a visual process model that aids our understanding of the UX design process. Think of this model as a road map—from the problem to the solution and covering everything in between.

The big idea of the double diamond model is that the problem and the solution are equally important. But problem-finding and problem-solving are two distinctly different design activities. It’s almost as though the model asks us to think beyond problem-solving because that makes finding the solution relatively more straightforward. However, morphing into being a problem-finder is the more challenging, more elusive task.

You may already be applying the double diamond model to navigate hurdles in your everyday life without realizing it. Before we get to that, let’s consider how the model took shape and came to be. Read More