Jason Zilin Zhou

At PayPal, Jason is building human-centered product experiences that positively impact people’s lives. His overall goals are to utilize the power of design to connect concepts, cultural moments, and people in a compelling way. Jason looks for inspiration from observations, conversations, and formal design research that stretches his perspectives. As a UX designer working in technology, he struggles with the daily challenges of harmonizing business objectives and the user experience. He navigates the complexities of advocating for user-centric design while ensuring the alignment of the solutions he designs with broader business goals. His work experiences have given him a deep understanding of the nuances that striking this balance involves and enables him to offer insights and strategies that resonate both with fellow UX designers who face similar challenges and business stakeholders.