Every month in this column, our Ask UXmatters experts answer our readers’ questions about user experience matters. To get answers to your questions about UX strategy, design, or user research in an upcoming edition of Ask UXmatters, please send your questions to us at [email protected].
This month in Ask UXmatters, our expert panel discusses how to create presentations for development teams versus executive teams. Since both teams support the creation of products, but deal with different aspects of creating them, they need different information that is tailored to the goals of their role in the company.
Development teams need information that affects their implementation efforts directly, including many design details. You must tailor the information you present to developers to the team’s current stage of the design process. In contrast, the executive team needs to understand how your work fits into the company’s objectives. To help busy executives absorb the information you’re providing, your presentations should begin with your conclusions. Read More
This month in Ask UXmatters, our expert panel discusses how to perform a UX audit to evaluate an existing product. A UX audit typically includes an evaluation of a product’s usability, learnability, and accessibility characteristics. There are several approaches you can use when conducting a UX audit. Our experts describe their preferred methods.
Understanding the user’s journey fully requires that you map the user journey for both the product and any related Web site, then evaluate both. Plus, it is important to understand the business requirements for the product to understand whether the product is fulfilling those requirements. Read More