In this edition of Ask UXmatters, our expert panel discusses the importance of ResearchOps to the UX community. Our panel begins by defining ResearchOps and describing the efforts of the nascent ResearchOps community to establish a common understanding of ResearchOps.
Our panelists then explore the many challenges practitioners of the discipline of ResearchOps face—for example, issues they encounter in different types of organizations and in agile and Lean development environments. Our experts also consider the challenges of global user research. Finally, our panel cautions against trying to generalize ResearchOps across the larger UX community. Read More
Every month in this column, our Ask UXmatters experts answer our readers’ questions about user experience matters. To get answers to your questions about UX strategy, design, or user research in an upcoming edition of Ask UXmatters, please send your questions to us at [email protected].
This month, the Ask UXmatters expert panel considers how best to make user research relevant to the company vision and integrate the learnings from research into product and corporate strategy. Key discussion points include making user research part of the product design and development lifecycle from the beginning of a project and establishing a clear connection between user research and product and corporate strategy.
Our experts also discuss the value of aligning on a shared vision and strategy that have user research at their foundation, our ability to influence corporate strategy, as well as the importance of getting out of our silos and involving key stakeholders throughout the user-research process to prevent their perceiving user research as a phase that is separate from the rest of product development. Finally, our experts describe how to become strategic and consider the benefits of having a C-level leader—or at least someone in a very senior position—oversee User Experience. Read More