Throughout my career as a user experience designer, I have continually asked myself three questions:
What should my deliverables be?
Will my deliverables provide clarity to me and their audience?
Where do my deliverables and other efforts fit within the spectrum of UX design?
I have found that, if I do not answer these questions prior to creating a deliverable, my churn rate increases and deadlines slip.
When attempting to answer the third question, I use a framework I discovered early in my career: The Five Competencies of User Experience Design.PDF This framework comprises the competencies a UX professional or team requires. The following sections describe these five competencies, outline some questions each competency must answer, and show the groundwork and deliverables for which each competency is responsible. Read More
In this edition of Ask UXmatters, our expert panel considers the contributions of UX designers that are most and least important to the product-development process. Can we generalize about the value of UX designers’ contributions to product teams? Or is the value a UX designer provides unique to that designer? How can UX designers exponentially increase the value of their skills and contributions by inculcating an experience-first culture into a multidisciplinary product team? How can product teams make meaningful work?
The panel discusses the importance of UX designers’ being involved in the product-development lifecycle from the very beginning of a project, engaging entire product teams in the UX research and design process, and applying discoveries from research throughout the design process. Our expert panel also contemplates how UX designers can take a more active role in the development process, as opposed to simply executing requirements from product management. Read More
Over the last 15 years, I’ve had a recurring conversation with senior UX professionals: “I want to progress in UX, but I’m not sure I really want to manage teams.” It seems to many that the one way up is the management track—and in many organizations, this is the only upward path for UX professionals.
In my long and varied career working on staff within companies and for clients in agencies and consultancies, I have seen many roles in User Experience that need a senior, mature person—some with people-management responsibilities; others that continue to focus on product design. These roles include the following:
UX Project Lead
Each of these UX professionals plays a specific role within an organization. For senior UX professionals, their quandary is to work out which role is required when and what role suits them best. Read More