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Process: Lean UX

UXmatters has published 12 articles on the topic Lean UX.

Top 3 Trending Articles on Lean UX

  1. Choosing Your Battles, Part 1

    Enterprise UX

    Designing experiences for people at work

    A column by Jonathan Walter
    March 4, 2019

    UX professionals often find it difficult to demonstrate the value of User Experience to enterprise product teams, especially when companies or organizations lack UX maturity. Perhaps you’ve found yourself outnumbered on teams of solution-focused developers and their like-minded peers, feeling as though no one understands your perspective. You might have been the recipient of a dismissive arm wave. Maybe someone has told you that a product or a feature does not require UX oversight—even though it does. Perhaps stakeholders have told you that they already know what users want or there isn’t enough time to address a product workflow that could satisfy a core user need.

    When you meet resistance from teammates and stakeholders, do you turn tail and slink away, then allow a product to go to market without its receiving the appropriate level of UX attention? Hopefully not! Some battles are worth fighting—as uncomfortable as they might be. As I described in “Demonstrating the Value of User Experience to Enterprise Product Teams, Part 2,” responding tactfully to caustic feedback from teammates is a challenging skill to master. It requires empathy, a trait that UX professionals must often draw upon in relating to the people who use our products. It is just as important to demonstrate empathy for our teammates, who are under their own pressures and must often meet challenging deadlines. Read More

  2. Choosing the Right UX Process for Your Software-Development Model

    June 17, 2019

    “It’s very easy to be different, but very difficult to be better.”—Jonathan Ive, Chief Design Officer, Apple

    Deciding on the right product-development process for your team can often be a paradox. Maintaining balance amidst a proliferation of inconsistencies in product requirements and development outcomes is challenging for both large and mid-sized organizations —especially when teams lack any metrics to measure their impact on a release.

    Friction arises when there is a mismatch between the user’s mental model and product features. When a development team finds itself in an untenable situation, the blame game begins. But as Mad Men’s Don Draper often said, “Move forward.” Read More

  3. Validating Product Ideas Through Lean User Research

    February 8, 2016

    This is a sample chapter from Tomer Sharon’s new book Validating Product Ideas Through Lean User Research. 2016 Rosenfeld Media.

    Validating Product Ideas Through Lean User Reseach

    Chapter 5: Do People Want the Product?

    Mmm…” I thought to myself as I was reading Nate Bolt’s Facebook post about the Automatic app (see Figure 5.1). “A smart driving assistant? One that hooks up to my car’s computer and sends data to an iPhone app that will help me save energy and money? I want that!” (See Figure 5.2.)

    I ordered an Automatic two minutes after I saw that post. It cost me $70. At the time, the product wasn’t shipping yet, and I was paying to participate in a beta that was going to start in a few months. Usually, I’m extremely skeptical about such things. But this was different. I really wanted that thing. I thought the idea was brilliant, and I was 100% positive that I would use and love it. The beautiful, smooth Automatic Web site and purchasing workflow reassured me that I could trust my instincts. When the Automatic package arrived at my doorstep a few months later, I was happy. Unboxing it was very “Apple-like,” and onboarding was great. I hooked the Automatic car adapter to my car (somewhere under the steering wheel where I was able to find the data port quickly), installed the app, and made sure it worked when I drove the car. Read More

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