Research: Testing AI

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  1. Testing the Future: A Guide to Testing AI Products with Users

    June 5, 2023

    Do you remember a world in which smartphones couldn’t recognize your face to unlock automatically, dictionaries were essential for translating foreign languages, and you relied on magazines for music and TV-show recommendations? Our interactions with the world have changed dramatically, and it’s now hard to imagine life before these advancements. Artificial intelligence (AI) products are revolutionizing the way we live, work, and interact with technology.

    Artificial intelligence is a broad term that refers to machine-learning (ML) algorithms and other technologies that mimic human intelligence and automate tasks that would typically require human intervention. [1] AI products—ranging from virtual assistants such as Siri and Alexa to self-driving cars and smart-home appliances—are becoming increasingly prevalent in our daily lives. Predictions forecast that the global AI software market will experience rapid growth, reaching an estimated $126 billion US by 2025. [2] Read More

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