Process: Collaboration

“Organizations…often develop barriers that hinder information sharing and collaboration. … The job of a leader is to spot these barriers and tear them down….”—Morten T. Hansen

Organizations differ in their ability to collaborate within and across teams and business units. A unique combination of organizational, cultural, and interpersonal barriers to collaboration afflicts any organization that is experiencing difficulty collaborating. Therefore, to assess their organization’s ability to collaborate, leaders must first determine what barriers to collaboration exist within their organization. One effective way of doing this is to conduct a survey to identify which of the behaviors that hinder collaboration commonly occur within their organization.

Once leaders understand what dysfunctional behaviors are preventing their people and teams from collaborating effectively, they must tailor solutions to address the specific barriers to collaboration that exist within their organization. They must motivate their people to change the behaviors that are preventing or diminishing the success of collaboration within and across teams and business units.

In this column, I’ll describe some common organizational, cultural, and interpersonal barriers to collaboration and provide solutions for overcoming them. To create a culture of collaboration, an organization must overcome these barriers. Read More

This month, the Ask UXmatters expert panel discusses how UX professionals can best collaborate with automated UX tools, considering the different, but complementary strengths of AI systems and human beings. Our experts also consider the deeper question of whether artificial-intelligence (AI) tools will replace UX researchers and designers and what the future holds for UX professionals working in an artificially intelligent environment.

Our experts also describe the respective roles of automated UX tools and UX researchers. Plus, they discuss the merits of automated versus moderated usability testing. Read More

This two-part series describes some common organizational, cultural, and interpersonal barriers that hinder the ability of people and teams to collaborate effectively. It is important to understand what unique combination of barriers to collaboration exists within your own organization, then devise solutions to overcome those specific barriers. In Part 1 of this series, I described four common barriers to collaboration and provided solutions for overcoming them.

1. A lack of respect and trust
2. Different mindsets
3. Poor listening skills
4. Knowledge deficits

Now, in Part 2, I’ll cover the remaining five barriers to collaboration:

5. A lack of alignment around goals
6. Internal competitiveness
7. Information hoarding
8. Organizational silos
9. Physical separation

For an organization to create a culture of collaboration, it must overcome these barriers. Whether your role is that of a leader or an individual contributor, you can help your team to overcome these organizational, cultural, and interpersonal barriers to collaboration. Read More