Some touchpoints—values, really—exist between the ways in which we must engage with one another at work and the capacity we must create for engaging with those outside of business: humility, inclusion, compassion, and respect. These values lead to connection—to the benefit of our work and those who engage with it. These touchpoints are identifiable; we can leverage them; and they can show up in the smallest perceived dynamics.
A Familiar Scenario
For example, consider the simple act of planning a meeting. When you’re looking at people’s calendars, it can often be hard to find a single unit of time that is free for everyone. But somehow, someway, on most people’s calendars, the noon-to-1pm block of time always seems to be available. How is that possible? Read More