Every month in this column, our Ask UXmatters experts answer our readers’ questions about user experience matters. To get answers to your questions about UX strategy, design, or user research in an upcoming edition of Ask UXmatters, please send your questions to us at [email protected].
In this month’s edition of Ask UXmatters, our panel of UX experts discusses how UX design for artificial intelligence (AI) applications differs from designing a traditional application. A panelist warns the questioner about the dangers of over-relying on artificial intelligence instead of defining a product that truly meets users’ needs.
Our experts then consider the role of User Experience in the creation of AI applications—especially those that rely on machine learning (ML). Their discussion ranges from the importance of user advocacy, the value of doing user research, how to avoid bias, defining high-quality training data, transparency to users, and gaining user trust by ensuring that the user feels in control of an AI application. This column concludes with a brief discussion of the need for UX design best practices for AI applications. Read More
In this edition of Ask UXmatters, our experts discuss the following topics:
the purpose and benefits of a UX vision
cultures that foster great design
Every month, Ask UXmatters gives our panel of UX experts an opportunity to answer our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your question to us at: [email protected].