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Ben Werner

Director of Solution Marketing at FICO
Bozeman, Montana, USA

Ben Werner With a background in Human-Computer Interaction, Ben cares deeply about designing simple, usable solutions to business problems. His areas of expertise include customer self-service, voice of the customer, multi-channel interactions, customer care, case management, and business agility. Ben holds an MS in Human-Computer Interaction and is a board-certified Associate Human Factors Professional.

Ben’s Articles on UXmatters

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