Cindy has more than 15 years of usability experience, focusing on software user experience. Over the past five years, Cindy has established usability standards, guidelines, and processes that ensure products adhere to a common, corporate look and feel. She has helped establish teams that concentrate on icons, quality UX design, user-interface text, user-interface design, as well as processes for reviewing product and icon consistency to increase quality in software products. Cindy has helped to establish these teams and processes through collaboration. She strives not only to deliver good experiences to users, but also to create good experiences for the people she works with. By providing a good experience to her coworkers and achieving efficient, tangible processes, she helps them to create software that follows standards and guidelines. This, in turn, enables her team to produce software that enhances the user experience.