Michael J. Metts

Senior UX Architect and Manager at Allstate
Chicago, Illinois, USA

Michael J. Metts Michael helps teams build great products and services by putting people first. With a background in journalism, he frequently finds himself talking about the role that words play in designing useful, usable experiences. He has given talks and taught workshops on this topic at industry conferences around the world. He holds a Bachelor of Arts in Visual Storytelling from Spring Arbor University. Michael is coauthor of Writing Is Designing, a Rosenfeld Media book.

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