Robb is the Lead Designer and Chief Technologist behind OneReach.ai, the highest-scoring company in Gartner’s first Critical Capabilities for Enterprise Conversational AI Platforms report. He has spent more than two decades applying his deep understanding of user-centric design to unlocking hyperautomation. During that time he built UX Magazine into the world’s largest experience-design publication, while simultaneously creating Effective UI, a full-service UX firm that competed with IDEO and Frog Design. In addition to launching 15 startups and collecting over 130 awards across the fields of design and technology, Robb has held executive roles at several publicly traded companies and mentored colleagues who later held leadership roles at Amazon Alexa, Google, Ogilvy, GE, Salesforce, Instagram, LinkedIn, Disney, Microsoft, MasterCard, and Boeing. A trusted thought leader in the realm of conversational AI and hyperautomation, Robb has played a part in creating a wide variety of products, apps, and movies that have touched nearly every person on the planet.