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Sean Van Tyne

User Experience Director at FICO, San Diego CA USA

At FICO, the global leader for decision-management solutions, Sean leads the UX team—with team members in the US, Europe, and Asia—designing FICO’s next-generation enterprise platform for over 80 countries. Previously, Sean was the AVP of User Experience for Strategy & Technology at LPL Financial, the leading diversified financial services companies and largest independent broker / dealer in the US, where he helped identify and define new market segments; developed the product management, iterative design, and agile development plan; provided the UX vision; and evangelized the user experience strategy. Formerly, Sean was Director of User Experience and Technical Communications for Marketing and Product Management at Mitchell International, the leading provider of data, software, and eBusiness solutions for the automotive insurance industry; and Director of Product Design for Medibuy, a global B2B marketplace provider for healthcare buyers and sellers. As a consultant, Sean has provided insights to companies such as Oracle, HP, Nokia, Kodak, and others. He is currently President of the User Experience Special Interest Group, Founder and Chair of the User Experience Business Information Group for SDSIC, and advisor on a number of professional and corporate boards. A speaker on topics relating to customer experience, Sean is co-author of The Customer Experience Revolution.

Read Sean’s blog.