Shanshan has extensive research experience in understanding how human beings organize and find information on the Web and in their own personal computing environment. Her expertise includes designing and conducting user research, handheld device and Web site usability, and user experience consulting. Shanshan received her PhD degree in the area of Human-Computer Interaction from Drexel University.
Shanshan Ma’s Articles on UXmatters
Mobility, Shanshan Ma’s Column on UXmatters
Ask UXmatters—Shanshan’s Answers