Shanshan Ma
Shanshan has extensive research experience in understanding how human beings organize and find information on the Web and in their own personal computing environment. Her expertise includes designing and conducting user research, handheld device and Web site usability, and user experience consulting. Shanshan received her PhD degree in the area of Human-Computer Interaction from Drexel University.
Connect with Shanshan Ma on LinkedIn
Follow Shanshan Ma on TwitterShanshan Ma’s Articles on UXmatters
Mobility, Shanshan Ma’s Column on UXmatters
Proceed to Checkout: Payments on the Mobile Web
Add to Cart: 5 Ways to Improve Shopping on the Mobile Web
Three Layers of Mobile User Experience
10 Ways Mobile Sites Are Different from Desktop Web Sites
Designing for the Mobile Web: Special Considerations
Usability for Handheld Devices Versus Computers
Feature
Pairing Up Usability Testing with A/B Testing
Dancing with the Cards: Quick-and-Dirty Analysis of Card-Sorting Data
Ask UXmatters—Shanshan’s Answers
The Integration of User Experience into Software Development
Going Mobile, Part II: When to Go Mobile | Reuse Your Web Design or Start from Scratch?
Going Mobile: Designing for Different Screen Sizes | Promoting Your Mobile App
Shanshan Ma’s Specialties: Consulting | UX Design | Usability | User Research
