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It’s the Most Frustrating Time of the Year

Innovating UX Practice

Inspirations from software engineering

A column by Peter Hornsby
December 23, 2013

It’s the most frustrating time of the year
With our focus on scaling
And everyone telling “There’s nothing to fear;
Our site must look fine on all sorts of gear.”

It’s the most frustrating time of them all
The users are clueless, the stakeholders useless
Our budget is small
It’s the most frustrating time of them all.

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There’ll be pages displaying

On iPad and Surface

On desktop and even on phones

They’ll receive taps and clicks

Work on IE 10 and on 6!

Both browsers we cannot condone.

It’s the most frustrating time of the year

There’s been much remote testing

With ‘helpful’ suggesting

As deadlines draw near

It’s the most frustrating time of the year.

As I break down in tears

My head suddenly clears

I know where this site needs to go

I’ll get rid of the pictures

And all of the strictures

Of responsive design and workflow.

It’s the most wonderful time of the year

Our text-only site’s live

And, indeed, it’s responsive

So I’m out of here!

It’s the most wonderful time 

It’s the most wonderful time 

It’s the most wonderful time of the year. 

In

Director at Edgerton Riley

Reading, Berkshire, UK

Peter HornsbyPeter has been actively involved in Web design and development since 1993, working in the defense and telecommunications industries; designing a number of interactive, Web-based systems; and advising on usability. He has also worked in education, in both industry and academia, designing and delivering both classroom-based and online training. Peter is a Director at Edgerton Riley, which provides UX consultancy and research to technology firms. Peter has a PhD in software component reuse and a Bachelors degree in human factors, both from Loughborough University, in Leicestershire, UK. He has presented at international conferences and written about reuse, eLearning, and organizational design.  Read More

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