Jim Ross
Jim has spent most of the 21st Century researching and designing intuitive and
satisfying user experiences. As a design research consultant, he has helped such companies as Bank of America, Bloomberg, Comcast, Ford Motor Company,
NBC Universal, Oppenheimer Funds, Novartis, Rite Aid, Vanguard, and Wyeth
Pharmaceuticals. As a User-Centered Designer at JPMorgan Chase, he led the
design of large intranet sites, Web sites, and Web applications. Jim has
a Masters of Science degree in Human-Computer Interaction from DePaul University.
You can read more of Jim’s thoughts on usability, user research, and user experience on his blog, Another UX Guy.
Connect with Jim Ross on LinkedIn
Follow Jim Ross on Twitter @anotheruxguy
Jim’s Articles on UXmatters
Practical Usability, Jim’s Column on UXmatters
Publishing and Presenting, Part 3: Presenting
Publishing and Presenting, Part 2: Publishing
Publishing and Presenting, Part 1: Yes, You Can!
Tips on Prototyping for Usability Testing
Observing User Research
Why Are Contextual Inquiries So Difficult?
Capturing User Research
Communicating User Research Findings
Career Advice for User Researchers
The Ghost Hunter’s Guide to User Research
Client Reactions to User Research Findings
Comparing User Research Methods for Information Architecture
User Research Is Unnatural, Part II: Making User Research More Natural
User Research Is Unnatural (But That’s Okay), Part I
Why Don’t Usability Problems Get Fixed?
It’s Not a Training Issue
Recruiting Participants for Unmoderated, Remote User Research
Recruiting Better Research Participants
Doing User Research Faster and Cheaper
Sustainable User Research
Feature
Eyetracking: Is It Worth It?
Product Review
Review of Information Architecture Evaluation Tools: Chalkmark and Treejack
Ask UXmatters—Jim’s Answers
Finding Your Favorite UX Conference
How Important Are UX Degrees and Certifications?
The Integration of User Experience into Software Development
Designing an Office Space That Encourages Great Design
Analyzing Data from Field Studies | Wiki Design
Using Visuals in Presentations for a Technical Audience
Career Alternatives to Management | Best Design Practices for Blogs
Putting a Paper Form Online | Avoiding Dropouts and False Information | Applying Aesthetics
Pagination in Web Forms | Evaluating the Effectiveness of Web Forms
Label Alignment in Long Forms | Paper Prototyping for Engineers
Usability Testing with Time Constraints | Remote Usability Testing
Usability Testing on a Budget
Usability Testing Versus Expert Reviews
Jim Ross’s Specialties: Consulting | UX Design | Usability | User Research
