Publications :: Courtesy of InfoDesign
Wondering how these instruments determine the research results.
“Design research is about understanding real people in the context of their everyday lives and then using what we learn to inspire our work.”
UX getting confronted with higher order concepts.
“If you listen closely to the stories, you can hear the underlying user experience interactions. You can hear where those interactions went well and where they failed. The promises can be the key to how you deliver better products and services.”
CX, the sum of design for UX and BX a.k.a. XD.
“Reflecting on my earlier work on brands as media companies, I realize that the word media was really a placeholder for experience. It?s not that every company should be a media company per se ? but rather, that every company must become an experience company. Media is one kind of experience ? but for many companies, the right kind of experience is not media, at least if we understand ?media? to mean content. (…) I believe that every brand needs to get good at experience design and delivery. Those that are great at it tend to grow by exponential word of mouth ? think of Google, Facebook, Uber, Airbnb, or Earnest (a new lending company). When marketing becomes experience design, brands win.”
Always handy to have a step-by-step list. Research is more complicated though
“This article is a guide on what to expect, and how to get the most from your UX researcher – a user manual, if you will. You will invest a lot in your researcher and you deserve the greatest return. You should have high expectations for this critical component of your UX team, and following the recommendations presented in this article will help maximize your return.”
Everything with a structure has an architecture, human experiences not excluded.
“The built environment is the ultimate platform for human experience. No matter which social network we frequent or which software we use, we are all logging on from real, physical space ? our house, our office, our favorite café or pub, or local park. In a world where up to 70% of the global population will soon live in cities, one might say that architects operate on the front lines of experiential design. Learn how architects are using design tools and back-to-basics observation to better understand the mechanics of human behavior and the qualitative value people ascribe to the experience of daily life. Discover how quick access to information and interdisciplinary collaboration is affecting the shape of building design and the patterns of city planning. See how people use and occupy space ? and hear why they come back. View the world from the perspective of one profession that is designing it.”
The web as it was born is not a full-fledged magazine.
“Large images are visually appealing, but they can harm the overall user experience if they aren’t appropriately prioritized.”
A landmark event. For more than one reason.
“The following was delivered as the closing plenary address at the European Information Architecture Summit in Brussels, Belgium on September 27, 2014.”
Every designer their own model (a.k.a. perception) of what they’re doing.
“We all want to be a part of compelling creative projects?projects that solve business problems and engage users through meaningful and valuable experiences. However, given tight budgets and timelines it’s challenging to create genuinely innovative design, identify gaps in the process, and consider the variety of factors for effective user experience. To solve these common challenges, I researched existing user experience models or frameworks and found that most UX diagrams are confusing, unorganized, complex, or antiquated, making them useless for designers and clients. That?s why I decided to create my own model.”
So much to learn from established experience design fields, like music, cinematography and gastronomy.
“Just as Escoffier took Ritz customers on a kitchen tour, Guillaume recommends explaining to your clients how their site or app has been cooked. The more open and understood our design processes are, the more their value will be recognized. Have you ever been running late and prepared dinner in a rush? I have and it was, unsurprisingly, a disaster. So tell your clients their website is nothing but a good meal; it takes time to make it a memorable experience.”
Form design has a very long history, in print, online and digital.
“There’s a major difference between form validations and warnings. Form validations enforce a set of rules and won?t allow the user to proceed, while warnings alert the user about possible problems but will allow them to proceed.”
Events :: Courtesy of the Interaction Design Foundation