Publications :: Courtesy of InfoDesign
“Any sufficiently advanced technology is indistinguishable from magic”, said Arthur C. Clarke.
“Data analytics can help predict behavior. Designers need to add data analytics to their skill sets in order to create the next generation of services. Goodman discusses the magical ? and sometimes creepy ? effect anticipatory design possesses.”
The UX of security and privacy is a serious design challenge.
“Why show passwords? Passwords have long been riddled with usability issues. Because of overly complex security requirements (a minimum number of characters, some punctuation, the birthdate of at least one French king) and difficult to use input fields, password entry often results in frustrated customers and lost business.”
Breeding UX design talent might be the way to go for our field.
“In a recent interview, Wydeven took the time to speak with me about her route to UX design, what it was like entering the UX field, what new designers should know, and how more experienced designers can help bring new designers into the fold.”
The new era of design for smartness is on the horizon.
“The addition of sensing and connectivity to products is rapidly changing what we learn from them, how we perceive them, and how we use them. Those same technologies are also feeding backwards, changing how we design products. (…) Wireless sensors and fast processors are popping up everywhere, allowing us to generate volumes of real-time data about human behavior and our world. At frog we define sensing as the ability to harness these real-time data streams to identify patterns, generate insights, and design better experiences for people. As engineers crack the technical challenges, from ultra-cheap sensors to exabyte-scale data processing, designers must discover how we can adapt these technologies to human life.”
Business and design, the other way around.
“The field of UX is growing and changing. More corporations than ever are now seeing the importance of user experience and bringing User Experience in house. Some companies are accelerating their adoption of User Experience by acquiring some of the best UX design consultancies. How will this shift affect large and medium-sized UX design firms in the near future?”
Design something and see how someone uses it. Revealing.
“As user researchers and UX designers, you have an almost endless number of techniques and tools to choose from when you embark on a design or redesign project. For us, closed card sorting and first-click testing provided the best balance of data, cost, and speed. We knew that these techniques would provide us with quick data to support our qualitative research, and results that would be easy to analyze and draw design recommendations from.”
Is that all you need to know? How difficult can it be.
“Most organizations are reasonably good at gathering data on their users. But data often fails to communicate the frustrations and experiences of customers. A story can do that, and one of the best storytelling tools in business is the customer journey map.”
Couldn’t have described it better.
“At the crossroad of journalism and entrepreneurship sits a new emerging profession, made up in good part by the skills of the classic journalist, in part by those of the researcher, of the librarian and of the new emerging content curator mixed in with those of the capable independent digital entrepreneur.”
Another design challenge emerging from technology: Design for connected experiences.
“(…) we live in a world of increased complexity, in which digital data, everyday objects, and social practices are increasingly connected and interdependent. In a world of increasing complexity, designing digital technologies that facilitate meaningful interactions and integrate elegantly in our everyday lives requires an understanding of how to design for commensurability – that is, making our ability to connect across networks commensurate with our current practices in the physical world. Designing the connected everyday is fundamentally about making things commensurate as much as it is about making them smart.”
Bravo! Such a nice initiative to bring the design challenge to our community. Great starting point for #WIAD15 and #ArchHappy.
“The world is complex. Information is subjective. Customer Experience is key. Globally there is a big community of courageous professionals for whom their daily work is about making sense of any mess. They are information architects, user experience designers, developers, social media experts, visual designers, innovators… sometimes working as specialists but in other roles too: as creative directors, entrepreneurs, managers or consultants. They are to be found in agencies, startups, big corporations or work as freelancers. They all have something in common: they are responsible for Designing, Developing, Building, Communicating webs, mobile apps or digital services and products that act as information spaces in ubiquitous ecologies (on any device, in any location, and in any format). The aim of this project is to stimulate discussion about how we Architect for Happiness.”
Events :: Courtesy of the Interaction Design Foundation