Publications :: Courtesy of InfoDesign

One also needs a healthy dosis of faith.

“The salient characteristic of design in the 21st century is that we need one whole hell of a lot of it. We need designers on the inside, designers on the outside, designers at inception, designers during development, and designers after release three-point-oh. But for a large, and growing, cohort of businesses, the independence of the external design consultancy is exactly what they need to see their future clearly and march purposely toward it.”

Alan Cooper a.k.a. /alan-cooper | @MrAlanCooper ~ FastCo design ?

Social media definitely needs a content strategy, an omnichannel one.

“If the web industry had a Maslow?s hierarchy of needs, social platforms would be at the very top?the least essential thing. No one ever visited a website and said, ?Well, I was not able to register, but they had a really nice blog and quite an impressive Instagram feed!? But social has its place?and it is tied to so much of the work we already do. Whether you are working to increase conversions, looking for an additional source of user research, or want to enforce a consistent brand, social media should be part of your toolbox.”

Ida Jackson a.k.a. /idajackson | @virrvarr & Ida Aalen a.k.a. /idaaa | @idaaa~ A List Apart ?

Taxos still rule the web world and beyond.

“Taxonomy is a complex word for a simple concept: organizing your content by topic, category, or audience. You?ve likely heard the word taxonomy many times and wondered why it?s important and how to go about creating one. Let?s examine the value of a proper taxonomy in web experience management.”

David Hillis a.k.a. /davidjhillis | @davidhillis ~ Buysiness2Community ?

Enterprise UX or UX in the enterprise. Two perspectives to closely take on.

“The primary challenges with UX result directly from the enterprise?s need for flexibility and scale. While most enterprise projects are large and complex, the actual number of design professionals needed to be effective is small relative to the overall staff. Also, the projects themselves fluctuate in volume and type of activity throughout the project lifecycle.”

Anton Baturan a.k.a. @AntonijeBaturan ~ User Experience ?

So again, content is king. Even on large screens.

“UX design for television UIs should focus on minimizing user effort and providing quick and smooth access to content.”

Kim Flaherty a.k.a. /kimflahertyux | @kimmyaf ~ Nielsen Norman Group ?

Whenever something gets real, people start to ask for ‘strategy’. Without any vision. Where are the UX (design) visionaries?

“A big part of this change is a growing awareness of design outside of our field, partially due to the design profession?s efforts to educate others. Only 10 years ago a business magazine called to interview me about these strange positions we were hiring for that required having a deep sense of empathy and an ability to collaborate with others to design innovative solutions. That same magazine now has a regular design feature. It?s my belief that coverage in popular media, including books, articles, and blog posts highlighting what designers really do and how that adds value, has significantly helped the profession grow.”

Jon Innes a.k.a. /innesjon | @innes_jon ~ UX Magazine ?

Finding something unexpected and very relevant is a moment of wow!

“Serendipitous or accidental discovery of information has often been neglected in information behaviour models, which tend to focus on information seeking, a more goal-directed behaviour. (…) By including serendipity in information behaviour models, the frameworks arrived at should help further research in this area. A working definition of serendipity in information behaviour is a starting point for other researchers to investigate related questions in the area.”

Naresh Kumar Agarwal ~ Information Research Vol. 20.3 ?

It’s getting picked-up more and more. The fraternal twins of CX and UX.

“In this post, I?ll present an approach for unifying CX and UX processes and teams by mapping research insights to a consistent enterprise view of customers and users; and linking research findings to measurable results.”

John Ticer a.k.a. /john-ticer | @jtticer ~ Core77 ?

Design is finding new territories to prosper. The design firm losts its monopoly.

“I share the belief that design thinking needs to be ingrained in every business we deal with as human beings. Next time you walk around your neighborhood, just take a moment to notice the small service stores, shops and restaurants you depend on to live your daily life. Most of them are not benefiting from service design. Most of them desperately need it.”

Tenny Pinheiro a.k.a. /tennydesign | @TennyDesign ~ Core77 ?

Yes, you can start small, very small. With a strategy for your nano-content.

“There are hundreds of things that you can do with your website if you break things down. Those big examples – NPR, Boston Globe, Marriott – these are awesome examples for understanding the complexity in content strategy. They?re fantastic for seeing how big things can get.But we can make things smaller as well. And, I want to be really clear?I know somebody that works with Marriott. They have the same internal issues that any small business does. Everybody has some kind of content issue that makes it hard to get stuff done. We all have that. The big companies, the small companies. Large universities, small universities. Non-profit, for profit.”

Cory Vilhauer a.k.a. /mrvilhauer | @mrvilhauer ~ Eating Elephant ?

InfoDesign by Peter J. Bogaards, Founder of BogieLand

Events :: Courtesy of the Interaction Design Foundation

Interaction Design Foundation