Every month in this column, our Ask UXmatters experts answer our readers’ questions about user experience matters. To get answers to your questions about UX strategy, design, or user research in an upcoming edition of Ask UXmatters, please send your questions to us at [email protected].
For most of my career as a UX consultant, I have worked full time on some company’s payroll. A number of years back, one very large consulting organization hired me for a 6-month, full-time gig, working on site for a client. When, at the appointed time, the project concluded successfully, the consulting firm didn’t immediately have any other UX work for which I was suited. No problem. They were large, had deep pockets, and were optimistic. They told me they were putting me on the bench. What did that mean? It meant that I’d continue to be employed, but there was really nothing that needed doing. “Relax,” they said, “and stay nearby in case we need you on short notice.” So I went home and did just that. I went to the beach for a few days with the family and caught up on household chores.
At the time, this made me feel safe. Here was a company that cared about their consultants enough to pay me to do absolutely nothing when they couldn’t find any project to put me on. But now, when I look back on that time, I see things a little differently. Yes, they were certainly worthy of respect for keeping me on the payroll even when I was on the bench, but knowing what I know now about billing rates for companies like that, I figure that their profit from my working for them for six months was greater than my pay for one year. Certainly, my being on the bench for a month or so wasn’t all that big a deal for them financially. Read More
In this edition of Ask UXmatters, our experts discuss how to discern good UX designers from the rest.
Every month in Ask UXmatters, our UX experts provide answers to our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to: [email protected]. Read More